Last updated: 1 June 2026 · Effective: 1 June 2026
TradieScape (ABN 30 734 934 123) ("we", "us", "our") is an Australian business providing back-office management and automation services for trade businesses in Sydney, NSW. We operate the website at tradiescape.com and deliver services including invoicing automation, lead management, quote follow-up, and payment chasing.
This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Plain English: We're a Sydney-based business. We take your privacy seriously and comply with Australian law. We don't sell your data. Ever.
We collect personal information that you provide to us directly, and information collected automatically when you use our website.
Information you provide:
Information collected automatically:
We use your personal information to:
We will never: sell, rent or trade your personal information to third parties for their marketing purposes.
Our website uses cookies and similar tracking technologies to improve your experience and measure the effectiveness of our advertising.
Types of cookies we use:
Meta Pixel & Behavioural Advertising
We use the Meta Pixel — a piece of code provided by Meta Platforms, Inc. (Facebook/Instagram) — on our website. The Pixel collects data about your visit (pages viewed, actions taken, device and browser information) and sends it to Meta's servers, which are located in the United States of America. This data is used to:
By using our website, you consent to the Meta Pixel operating as described. You can opt out of Meta's interest-based advertising at any time via Facebook Ad Preferences or the Your Online Choices opt-out tool.
Overseas Data Transfers (APP 8)
When we use Meta Pixel and Google Analytics, your data is transferred to and processed by servers in the United States. These transfers occur to service providers (Meta Platforms, Inc. and Google LLC) who are bound by their own privacy and data protection commitments. We take reasonable steps to ensure these overseas recipients handle your information in a manner consistent with the Australian Privacy Principles.
You can control cookies through your browser settings. Disabling advertising cookies will not remove ads you see — it will only make them less relevant to you.
We retain personal information for as long as necessary to provide our services and comply with legal obligations:
When data is no longer required, we securely delete or anonymise it.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at admin@tradiescape.com. We will respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our security measures include:
No method of internet transmission is 100% secure. If you suspect a data breach affecting your information, please contact us immediately.
Our website may contain links to third-party websites (such as Hipages, Xero, or Google). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
TradieScape
30 734 934 123
Sydney, NSW, Australia
We aim to respond to all privacy enquiries within 2 business days.