Before anyone hires you, they check your reviews. We help you collect more 5-star Google reviews, respond properly, and manage your reputation across Google and Facebook, the right way.
What is online reputation management? Online reputation management is the practice of building and protecting how your business looks across review sites and search. For a service business it means collecting more genuine 5-star Google reviews, responding to reviews professionally, and monitoring your reputation across Google and Facebook. TradieScape automates the review requests and manages the rest for you, fully within Google's rules.
Customers compare you to the business next door on reviews alone. A thin or outdated review profile costs you work before you ever get a call. Many tools also cut corners in ways ACCC guidance on online reviews warns against.
Reviews are the single biggest trust signal a customer sees, and a strong signal for Google and AI search too. More recent 5-star reviews means more booked jobs.
Automated where it should be, hands-on where it matters, and always within Google's rules.
After each job, the system sends a personalised review request by SMS and email, at the moment satisfaction is highest. We ask everyone, not just the customers we think are happy.
One tap takes the customer straight to your Google review page. Less friction means far more reviews actually get written.
We track reviews across Google and Facebook and help you respond professionally, so your reputation stays strong and recent.
A complete, compliant reputation system that runs after every job, managed for you.
Personalised SMS and email requests sent after every job, at the moment satisfaction is highest.
Customers go straight to your Google review page in one tap, so far more reviews get left.
We ask every customer and never filter out unhappy ones before they review, in line with the Google Business Profile review policy.
Help responding to every review, good or bad, in a way that builds trust with future customers.
We watch your reputation across Google and Facebook so nothing is missed.
A consistent flow of fresh reviews that keeps your ranking and your trust signals strong.
If customers check your reviews before they hire you, this puts you ahead, across Australia.
Trades & Field Service
Property & Maintenance
Inspections & Compliance
Health & Allied Health
Professional Services
Auto & Mechanical
Beauty & Wellness
Growing SMBs
Book a free 30-minute audit. We will look at your current reviews and show you how many more you could collect every month, the compliant way.
Straight answers about reviews and reputation for Australian service businesses.
Helpful resources: Google Business Profile review policy · ACCC guidance on online reviews
Reputation management is one pillar. These work alongside it to win and keep customers.
Book a free 30-minute audit. We will show you how many more 5-star reviews you could collect every month, the compliant way.