Quote Follow-Up Automation

Stop Letting Quotes Go Cold
While You Are on the Tools

You send a quote. You wait. No reply. You mean to follow up but another job comes in. That customer goes with the tradie who did follow up. TradieScape does the follow-up for you, automatically.

Win Back Cold Quotes

See how quote follow-up works for your trade. Free 30-min audit.

No obligation. We'll call to confirm a time.

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What is automated quote follow-up? When a tradie sends a quote, TradieScape automatically sends a follow-up message at 24 hours, 3 days, and 7 days if the customer has not responded. The sequence stops the moment the customer replies. This means every quote you send gets followed up professionally, without you needing to remember or make time. Built for tradies across Sydney and Australia.

The Problem

30 to 40% of Quotes Are Never
Followed Up

Most tradies send a quote and hope the customer comes back. But customers are busy. They forget. Or they go with whoever followed up first, even if your quote was better.

Research shows that most of those jobs go to the first tradie who follows up, not the cheapest or most experienced. You do not need to win on price. You need to stay in front of the customer while they are still deciding.

35%
of quotes sent by tradies receive no follow-up at all
3x
more likely to win a job when you follow up vs staying silent
7 days
the typical window a customer takes to decide after receiving a quote
How It Works

Smart Follow-Up at Every Stage

The sequence is designed to be helpful, not pushy. Each message is spaced at a natural interval and stops the moment the customer gets in touch.

NOW

Quote Sent

You send the quote through your normal process. TradieScape picks this up automatically and starts the follow-up clock.

Automatic trigger
24H

First Follow-Up

A friendly SMS or email goes to the customer at 24 hours. Short, professional, not pushy. Checks if they received the quote and if they have any questions.

24 hours after quote sent
3D

Second Follow-Up

If no reply yet, a second message goes out at 3 days. This catches customers who are genuinely still deciding and just need a gentle nudge.

3 days after quote sent
7D

Final Follow-Up

A final message at 7 days. After this, the sequence ends. No spam, no harassment. Just three professional touchpoints that most tradies never manage to send manually.

7 days after quote sent

Customer Replies at Any Point

The sequence stops automatically the moment the customer responds, whether they accept, ask a question, or say they have gone elsewhere. No awkward double-ups.

Stops on reply
What's Included

Every Tool to Win More Quotes

SMS and Email Follow-Up

Reach customers on the channel they are most likely to respond to. Both SMS and email are supported.

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Smart Timing

Messages go out at 24 hours, 3 days, and 7 days. Spaced to feel natural, not like a sales machine.

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Auto-Stop on Reply

The moment a customer responds, the sequence stops. No risk of following up on someone who has already replied.

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CRM Pipeline View

See every quote, which stage of follow-up it is in, and which ones have converted, all from your dashboard.

Custom Message Wording

Your messages are set up to sound like you, in your tone, for your trade. Update them any time from your dashboard.

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Integrates with ServiceM8 and Xero

Connects to the tools you already use so you do not need to change your quoting process.

How Many Quotes Did You Send Last Month Without Following Up?

Book a free 30-minute audit. We will calculate how much revenue you are leaving on the table in unanswered quotes and show you what the follow-up system looks like in practice.

Common Questions

Quote Follow-Up Automation FAQ

Real questions from tradies across Sydney and Australia.

When a tradie sends a quote, TradieScape starts a follow-up sequence automatically. A message goes out at 24 hours, then at 3 days, then at 7 days if the customer has not replied. The sequence stops the moment the customer responds, whether they accept, decline, or ask a question.
The follow-up sequence stops automatically the moment a customer replies to any message. You will not send a follow-up to someone who has already responded, accepted, or declined.
No. The messages are written to be helpful and professional, not pushy. They are spaced at sensible intervals and stop the moment the customer responds. Most customers appreciate a follow-up because it shows you are interested in their job.
Research shows 30 to 40 percent of quotes that receive no follow-up are lost to competitors who do follow up. The actual number varies by trade and job type, which is why we calculate this during your free audit call before you start.
Yes. TradieScape sets up your follow-up messages during onboarding to match your voice and trade. You can update the wording at any time through your dashboard.
TradieScape integrates with common tradie tools including ServiceM8 and Xero. Our team confirms compatibility during your onboarding call and handles the integration setup.
Quote follow-up automation is available on TradieScape plans. Book a free 30-minute audit call and we will confirm the right plan for your quote volume and trade type.
Yes. Your TradieScape CRM dashboard shows the status of every quote, which follow-up stage each lead is in, and which ones have responded or converted.
Also From TradieScape

The Full Revenue Recovery System

Quote follow-up is one piece. These three services stop every other revenue leak in your business.

Start Winning Back Cold Quotes This Week

Book a free 30-minute audit. We will calculate how many quotes you are currently letting go cold and get the follow-up system live within 48 hours of signing on.

📞 Call TradieScape — 0472 511 026